Policies and Procedures
I approve people for my wait list depending on whether I think a hedgehog would be right for their family. I reserve the right to turn down any person that I feel would not be a good match for one of my hedgehogs. Reasons I will not approve someone are if they want a hedgehog for the wrong reasons, if they are not properly informed on their care and don't appear interested in changing that for the benefit of their pet, or if the primary caregiver does not appear, in my opinion, capable of the responsibility.
I will NOT sell hedgehogs to pet stores or wholesalers. I also will not sell a male and a female to the same person, or to two people who might "accidentally" put the two hedgehogs together. If I find that a hedgehog sold as a pet has been used for breeding purposes, West Coast Hedgehogs may confiscate the hedgehog(s) and any offspring remaining in the buyer's possession. When you buy a hedgehog from me, you sign my contract that agrees that I still co-own (holding the breeding rights) that hedgehog, so yes, I can take her/him and the babies back if you violate our agreement.
If you are a breeder, or an individual with prior hedgehog experience and are interested in breeding, please contact me for more information. I have different policies for hedgies intended for breeding.
Hedgehogs are reserved in the order deposits are received. Once we get your deposit, you are added to the wait list and you are guaranteed your spot in line. Only approved people who have sent in their deposit are allowed on the wait list.
Upon pickup buyers are required to sign my Hedgehog Adoption Contract. If you are having your hedgehog shipped, you are required to print a copy of the contract, sign it, and once I receive it through email or the mail I will also sign it, and send you a copy with the other supplies when your hedgehog is shipped. This contract assures me that you will be properly caring for your new pet and that you will not be irresponsibly breeding.
This is easy - if you aren't moving to a legal state prior to adoption, we will not sell to you. Period. I get so many applications from people in CA who either can't read or don't care about the law... hedgehogs are illegal to own in California and we will NOT sell to you.
The $50 non-refundable deposit can be made via cashier's check, personal check (must be cleared before making arrangements for pickup or delivery), money order, or Paypal (with 4% surcharge). Checks must be made out to me personally (Kimberly Goertzen). I accept the rest of the payment when you pick up your hedgie. At that time please have cash or money order only. If you need to, you can send me full payment before pickup. If you would like your hedgehog shipped, I expect to be paid in full before he or she is shipped. If you adopt a "free to approved home" hedgehog, I still need a deposit to hold him or her for you, but upon pickup will refund your deposit if you like, or it can be applied to other supplies we have for sale. Please note that if I find someone to be dishonest in their intentions to breed, their residency, etc. they will have forfeited their deposit and will be removed from our priority list.
West Coast Hedgehogs guarantees that any hedgehog sold from us is, to the best of our knowledge, free of disease. Any hedgehog bought from us comes with a 30 day health warranty against any illness or disease, unless the illness was caused by abuse or neglect, or contracted from yourself or another pet in the household.
In addition to the standard health warranty I offer a lifetime warranty against Wobbly Hedgehog Syndrome for my hedgehogs. If your baby ends up with WHS, I will gladly offer you another hedgehog* or your money back. In order to receive a different hedgie, you need to have the hedgie with WHS necropsied by a licensed veterinarian of my choice and provide me with documentation that states the cause of death was Wobbly Hedgehog Syndrome. We have yet to have a single hedgehog either from our herd, or out of their offspring, to ever come down with WHS.
I take my hedgehog's health very seriously and it is important to me to know the health of the animals born here. If you have a hedgehog from me necropsied after death, I am always happy to receive a copy of the necropsy. The information would be used for me to make better decisions as to which hedgehogs to retire (for potentially carrying genetic illness) and for letting other owners know what the health of their hedgehog's family background is like. With your permission, I can also submit your information (even if you did not have your hedgehog necropsied) to the Hedgehog Mortality Database, which collects information about hedgehog lifespans and causes of death, in order to learn how to improve the health of future hedgehogs. For more information, please contact me.
Please note that West Coast Hedgehogs is not responsible or liable for any customer's veterinary bills.
The majority of the babies born here are priced at $210 ($200 with the community member discount). Occasionally I will have a color or gender that is having difficulty finding homes, and I may lower prices for those individuals. I also charge more if there is an exceptionally rare or desirably marked hedgie. Specifics are listed next to each baby. Typically adults, rehomes, or rescues are priced lower than babies, between $50-150, and occasionally free to great home.
*Pricing change for 2016*
Unfortunately we will be raising the standard adoption price for our female babies. In 2015, the number of baby boys born here was almost double the number of girls, which is very frustrating when we are relying on females to hold back for our breeding program, and have a large number of people preferring to adopt females (though there are no significant differences between the sexes). To try to address the "low supply, high demand" we're experiencing, base adoption for male babies will remain at $210 but female babies will start at $230. This will remain in effect until we see more even birth rates over time.
I will buy back a hedgehog sold depending on how long it has been since you picked up your hedgie from me. The days are counted from the day you picked up your hedgie, to the day it returns to West Coast Hedgehogs. Sorry, but we will only buy back babies born here or adults bought from us. If you adopted a rescue, we will gladly take him or her back, but do not offer any refund. If you return to me a sick or injured hedgehog, no refund will be given and I expect you to donate whatever you can to the inevitable future vet bills of that hedgie (the cost for an exam alone is $70).
Within 15 days: 50%
Within 30 days: 25%
After 31 days: No refund, but we will still take the hedgehog back.
If find you cannot keep your hedgie, we will offer to take it back. We won't turn down any hedgehog for any reason. If your hedgehog is from West Coast Hedgehogs specifically, we require you return him or her to us. We may make exceptions if you have already found a wonderful home, for example. Please at least contact us prior to making arrangements to rehome your hedgie, so we can update our records. Hedgehogs we take in may be kept as pets only or relocated to a new home.
We prefer that our adoptive families come to our home to pick up their baby, meet us if they haven't already, and have a chance to ask any questions before bringing their hedgehog home. Once the hedgehog you have reserved becomes available for pickup (for babies this is usually around 6-7 weeks old, sometimes later), you have a full week to arrange a time to come get him or her. After that, additional boarding fees of $20/week or any part of a week are added to your total.
For those that are too far away to pick up but not far enough to ship, we can occasionally drive to you or meet part way to deliver your hedgie. We cannot guarantee we'll have enough time to do this for anyone. If arrangements can be made, delivery charges are $20 + $0.75/mile one-way to cover time and gas.
I offer shipping to legal states in the continental US. Shipping charges are usually around $275 (this is in addition to the price of your hedgehog). This includes the actual flight, the carrier, vet check, paperwork, and the cost of transporting your hedgie to the airport. We ship out of the Portland International Airport (PDX). I will not ship during extreme weather conditions. Once your submitted application has been approved, I can give you a shipping quote.